Returns – OFFBLK
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Returns
To request a return, please follow the steps on the Return Portal.
Once the request has been approved, a confirmation email will provide details on how to process the return.
Return Conditions
Exchanges are currently unavailable. Returns must meet the criteria below for approval.
All items must be processed via the [OFFBLK Returns Portal](/content/pages/returns# "#"/index.html) within 14 days of the delivery date and returned in their original condition (unworn, unaltered, unused and unwashed) with the tags attached. Any returns with signs of tag tampering will not be accepted.
Returns in unsellable conditions (which include, but are not limited to, deodorant stains, pet hair, missing tags, and odor/fragrance) are subject to rejection upon processing. OFFBLK monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone. Returns received that do not satisfy our return policy are subject to return shipping charges.
Return Shipping
A $6.99 handling fee will be deducted from each refund. OFFBLK will provide a pre-paid shipping label through the OFFBLK Returns Portal.
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